Intrastores

 

Return an item

Return and Exchange Policy

We want you to be happy! You may return and exchange new, unused, and resalable items within 14 days of delivery for a refund; perishable and personalized items cannot be returned. We'll also pay return shipping costs if the return is a result of our error. To get started, please enter your order number with the email address from your order below and we’ll guide you through the quick and easy return and exchange process.

As soon as we receive your return, we'll credit the original credit card used. If you'd rather replace or exchange for a different item, it's considered a new order and your original order credit card will be charged.

For credit card, PayPal™ or Google Checkout™ purchases, your returned merchandise will be credited to your original payment method. For other purchases, we will refund directly to your bankaccount.

Please note: Original delivery and return shipping charges may not be refundable. Your item(s) may also be ineligible for return or subject to a re-stocking fee per the item return and exchange policy.

 
 

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